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who we are
Asia’s growth ceiling - and how to break it
When working with customers around Asia, I’ve noticed that most businesses have a real desire to adopt the latest digital solutions. They want to grow fast, and they appreciate how the efficiency and scalability of automated, self-service SaaS...

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who we are
Do you have the time to be a good leader?
My colleague Laura has hit upon what could be the best leadership trick I’ve ever encountered. In her latest writing, she’s shared how all it takes to recognise any person’s contribution is a simple email from top management saying, “thank you”,...

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who we are
The one email leaders should send every day
I’m not a big fan of competition. A lot of businesses use it to motivate their people to do better, but it also inevitably demoralises the ones who don’t make it to the top of the top. It’s a zero-sum game where nobody wins in the long run. I’ve...

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who we are
Why the best leaders put people first, their positions second...and your...
Asian culture is very big on tradition. Sometimes it’s harmless…but sometimes it’s not. And there is one tradition I absolutely do not agree with in the office: top-down hierarchy. This tradition has many names: guanxi, “giving face”, even the...

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who we are
Every business needs a dedicated customer-relationship team
How happy are your customers? I think the safest answer that we can assume is “not happy enough”. We can’t always trust official retention rates to tell us the true state of affairs, because the truth is that many customers stick with a solution –...

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who we are
Don’t let stereotypes kill your culture
One of the potential dangers of a successful workplace culture is confirmation bias. When everyone shares not only the same values, but also ways of thinking and even types of experiences, you can find yourself operating in an “echo chamber”...

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TALKING ABOUT who we are

Want to get to know us a little better? Learn about Concur's company culture, history, mission, values, and more.