2023 SAP Concur Travel Managers Report - Singapore & Malaysia

Against a backdrop of economic uncertainty and rising prices, travel managers are being asked to contain costs while continuing to respond to the needs and preferences of their business travelers.  

• 54% of travel managers in Singapore and Malaysia report their job is more stressful now than it was 12 months ago — a 5-point increase over the 49% who said this last year.

While employees remain eager to travel and view it as essential for their careers, they’re also acutely aware of the many threats business travel can pose and feel a responsibility to ensure their travel aligns with the social, environmental, and sustainable business travel considerations they value.  

Travel managers are also operating under growing pressure for transparency as they face evolving industry regulations and increasing demand from both internal and external sources to minimize the environmental impacts of their corporate travel.  

• Nearly all travel managers in Singapore and Malaysia (98%) lagging data and analytics at their company hinders their ability to perform the requirements of their job.

This market-specific data is part of the 2023 SAP Concur Global Travel Managers addendum. In partnership with Wakefield Research, SAP Concur surveyed 700 travel managers across 7 global markets, to gain insight into the current state of business travel and what the next year will bring for travel managers.