Forrester: Getting Better Mileage Out Of Your Travel, Expense, And Invoice Solutions

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Expense, Travel and Invoice management is something that every company must manage. Whether it’s employees’ travel, expenses or invoices, it’s important that companies can manage and process expenses in a timely manner. However, this can be difficult as manual processes and limited tools often bog down the process and inhibit efficiency. The root causes for poor expense, travel, and invoice management are legacy technology and the lack of alignment between IT and Finance to implement better solutions.

In September 2017, Forrester conducted a global survey to interview 378 global Finance and IT leaders to evaluate how companies are automating and simplifying expense, travel, and invoice management through digital technology and the unified strategy between Finance and IT departments.