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For decades, delivering a great experience at every customer touchpoint was viewed as the path to win customers’ hearts – and a hefty market share. Customer experience (CX) is critical for success, to…
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How to Find Stability in Your Business As the old adage goes, the only constant is change. When the unexpected happens, earlier investments in strategic risk mitigation can help your organization st…
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Are your travelers prepared for when business travel resumes? Here is a roadmap for your travelers when business get back on the road again. - Help them understand the Big Picture - Know Before You Go…
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Are your travelers prepared for when business travel resumes? Here is a roadmap for your travelers when business get back on the road again. Help them understand the Big Picture Know Before You G…
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As a user of SAP Concur solutions, you’re already on your way to being prepared for travel to resume. According to a new Wakefield Research survey of 4,850 business travelers, travel is vital to succe…
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Business travel will resume. According to a new Wakefield Research survey of 4,850 business travelers worldwide, 46% predict declines in new business if they are not able to travel.1 But as your compa…
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Travel managers’ work was radically upended when COVID 19 hit. To capture the new normal of business travel SAP Concur surveyed 800 travel managers in 8 markets. Below are some key highlights. 96% …
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Executive-level stakeholders in managed travel programs are grappling with multiple concerns about their internal company programs while keeping a watchful eye on a wide variety of outside development…
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