The Impact of Accounts Payable Automation on Organisational Performance

2019 AP Challenges in Singapore & Malaysia and the benefits of AP Automation.

In South-East Asia, 88% of employees in this region enjoy the option to work from home, but what more support do they need?

Conducted across Asia Pacific with over 2,000 respondents, the "Finance in the New World of Work" study aims to inform businesses of more efficient ways to manage expenses and claims processes in the region.

Finance in the New World of Work - Study reveals new findings and recommendations. Download the South-East Asia Report to learn more.

Finance in the New World of Work
- SEA Report

With the unprecedented number of people working from home, 2020 has turned out to be a watershed year for organisations to manage employee productivity. While these remote workers are well supported digitally in many areas, crucial yet often overlooked finance and admin processes remain painfully manual.

A new SAP Concur commissioned study, entitled “Finance in the New World of Work”, revealed that the potential economic loss across Southeast Asia due to inefficient finance and administrative processes could amount to US$2.1 billion.

The study, conducted across Asia Pacific with 2,012 respondents who are finance and expense users, also identified the gaps in organisations’ expense management, business travel, and remote work processes.

This whitepaper is designed to provide Finance and HR leaders with an understanding on what their end-users want so that they will have a more informed view of the changes they need to enact in their organisations, to help their businesses become more resilient and competitive in the new era.

This report is now available for free download.



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Finance in the New World of Work
- SEA Report

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Finance in The New World of Work - SEA Report :

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2019 AP Challenges in Singapore & Malaysia and the benefits of AP Automation.

Digital trends have impacted almost every aspect of today’s business world, from operational performance to customer service satisfaction. The payments department – the cash flow and working capital lifeline for an organisation – is no exception. Yet in Singapore and Malaysia, many organisations still have limited automation of the accounts payable (AP) process, or a heavy reliance on manual paper work. This report analyses the current AP landscape in Singapore and Malaysia, through surveys and interviews of 100 organisations in each country, across various industries.


Read about their challenges and see the benefits of AP Automation.

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Get to know Concur Invoice today!

Increase business profitability with Accounts Payable automation. Watch how Concur Invoice works in this 2-minute introduction video.

Concur Expense makes expense reporting fast, accurate and simple for your business. Learn more.

Get business supporting features:

  • Automatically categorize and map expenses based on receipt images
  • Streamline expense management workflow
  • Enforce company policies and compliance for travel and expense
  • Reimburse your employees faster