I believe that getting culture right is the key to business growth. But at the same time, growth also poses the greatest risks to culture. It is relatively easy to foster openness, warmth, and genuine trust amongst a small group of people – but...

When working with customers around Asia, I’ve noticed that most businesses have a real desire to adopt the latest digital solutions. They want to grow fast, and they appreciate how the efficiency and scalability of automated, self-service SaaS...

I recently read about how the rise of ultra-long-haul flights is driving down the costs of conventional routes – and giving corporate travellers some interesting new choices. Some will go with the conventional routes because they’re more...

My colleague Laura has hit upon what could be the best leadership trick I’ve ever encountered. In her latest writing, she’s shared how all it takes to recognise any person’s contribution is a simple email from top management saying, “thank you”,...

Asian culture is very big on tradition. Sometimes it’s harmless…but sometimes it’s not. And there is one tradition I absolutely do not agree with in the office: top-down hierarchy. This tradition has many names: guanxi, “giving face”, even the...

My colleague Carl’s just written a post about the “unhealthy addiction” of Asian travellers: bargain-hunting. From Carl’s observation, it’s common practice for business travellers to call, and call, and call again just to drive the price of their...